tag:blogger.com,1999:blog-55235283344055853612024-02-19T08:28:30.758-08:00Smartbro SucksUnknownnoreply@blogger.comBlogger1125tag:blogger.com,1999:blog-5523528334405585361.post-35684663832908159742011-02-27T07:28:00.000-08:002011-02-27T07:32:45.413-08:00SMARTBRO WebConnect is Useless (a testimonial)Have you ever tried connecting to http://smart.com.ph/connect/ to lodge a request about your SmartBro account? I did. See below snapshot of SmartBro webconnect, showing an option to request activation or deactivation.<br />
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<table align="center" cellpadding="0" cellspacing="0" class="tr-caption-container" style="margin-left: auto; margin-right: auto; text-align: center;"><tbody>
<tr><td style="text-align: center;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgGagOf88ol3VbTp5wpY3l9TiTZjLzkN_GwbsREcnvD7D-_ZmAMfRystJxMoc2gDZSRqN3M00_Y9EKHbph_D0v0mC4octqEL-Brzd4siEzarEfydsjp5SuNAgsz12VwAKB0QnyS8uRfPxFA/s1600/smartbro-inquiry-sucks.jpg" imageanchor="1" style="margin-left: auto; margin-right: auto;"><img border="0" height="296" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgGagOf88ol3VbTp5wpY3l9TiTZjLzkN_GwbsREcnvD7D-_ZmAMfRystJxMoc2gDZSRqN3M00_Y9EKHbph_D0v0mC4octqEL-Brzd4siEzarEfydsjp5SuNAgsz12VwAKB0QnyS8uRfPxFA/s640/smartbro-inquiry-sucks.jpg" width="640" /></a></td></tr>
<tr><td class="tr-caption" style="text-align: center;">Type of Request: Service Activation / Deactivation</td></tr>
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Unfortunately, this service sucks! Your requests will just be recorded in their system but you will never get an update/feedback (though they asked for your email address). Maybe they just compile requests...and nothing else.<br />
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After waiting for a few days for Smartbro to process my request, there's not even a single feedback received. I called their customer service and found out that such requests can only be processed on the branches, hence you must go to the wireless center to request deactivation of service! <br />
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I never imagined that SmartBro --an internet provider--don't have the capacity to entertain service requests via their Web Connect!<br />
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Sooooooooooooo third world!!!Unknownnoreply@blogger.com4